Jonathan A |

2 days ago

Good evening
I've received a message to say that the transfer of my central defender Matthijs De ligt has been cancelled.
The problem is that this transfer took place at least 3 seasons ago and that I am only being reimbursed 10M of the transfer.
I don't know why the transfer was cancelled, but I think it's really unfair.

Du coup la question
Is this normal or is there a bug?


This message has been translated. (FR) Original message

bluethunders26 |

2 days ago

Hi, do you have the link to the game?


This message has been translated. (FR) Original message

Jonathan A |

2 days ago

No, because when I press on the player it marks unknown player


This message has been translated. (FR) Original message

Jonathan A |

2 days ago

image


This message has been translated. (FR) Original message

Jonathan A |

2 days ago

image


This message has been translated. (FR) Original message

Aminee |

2 days ago

Hello, I too have a missing player
It's displayed as an unknown player
However, I haven't received any message to inform me that the transfer has been cancelled


This message has been translated. (FR) Original message

Aminee |

2 days ago

Mdr The link doesn't even display...


This message has been translated. (FR) Original message

brewen |

2 days ago

Aminee: Mdr Le lien ne s'affiche même pas...
image

It's the same case as Jonathan, your player has also disappeared from your compositions and previous matches, an empty white line is displayed and does not point to any player file ID (an mdef given the stats?)
Do you have the player's name from memory? That will certainly help them.


This message has been translated. (FR) Original message

Aminee |

2 days ago

brewen: C'est le même cas que Jonathan, ton joueur a aussi disparu de tes compos et matchs précédents, une ligne blanche vide s'affiche et ne pointe vers aucun ID de fiche joueur (un mdef vu les stats?)
Tu aurais son nom de mémoire au joueur? Ça les aidera sûrement.

Yes, his name is Caicedo
And he was a federation player for Ecuador, if that helps too.
He's an important player in my team. I don't understand what's going on


This message has been translated. (FR) Original message

Uzzego27 |

45h ago

I guess they've been deleted by Aymeric, they must be players bought by Teddy on the store.


This message has been translated. (FR) Original message

Jonathan A |

42h ago

Uzzego27: Je suppose qu’ils ont été supprimé par Aymeric ça doit être des joueurs achetés par Teddy sur le store

Yes, as I understand it, that's what it would be.
But we had nothing to do with it and now we're the ones being penalised, it's not logical.


This message has been translated. (FR) Original message

bluethunders26 |

41h ago

There was no intention to target any manager whatsoever, he must have decided to delete those who came from a worry I think.


This message has been translated. (FR) Original message

Jonathan A |

41h ago

Oui je c bien mais la donnée 10M alors que le joueur été titulaires de équipe avec pas mal endurance
And who costs almost 40M on the store I find it abusive.


This message has been translated. (FR) Original message

Sun's |

40h ago

I suppose you have to screen potential blind players with their transfer history...just in case noted.


This message has been translated. (FR) Original message

Aminee |

40h ago

We had nothing to do with this, and if players are deleted because of a bug, we should at least be reimbursed the amount of the transfer.

For my part, I would like to reiterate that I received no compensation following the deletion of this player.


This message has been translated. (FR) Original message

Jonathan A |

30h ago

So what's the solution to our problem?


This message has been translated. (FR) Original message

Jallow |

30h ago

I already think an announcement from aymeric would be beneficial, given what's happened since yesterday resignations and all 🤧!


This message has been translated. (FR) Original message

aymeric45 |

29h ago

We'll pay you back.


This message has been translated. (FR) Original message