guantanamera |

7 month ago

Hi Aymeric
I bought some stars (for 5 euros, not much but it's a start). The aim was to reallocate points as the price shown is exactly 10 stars.

Once the purchase was made, I went to reallocate my points and in the end I was asked for 100 stars (i.e. 10 times more!)

So firstly I think the price should be changed ("from 10 stars" or "from 10 to 150 stars") and secondly I'd like the purchase to be withdrawn and refunded. For 5 quid I'd be happy to change the characteristics of virtual players. But spending that kind of money on a reallocation is out of the question for me.

Thank you in advance!


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Magik'jojo |

7 month ago

Hello,

It's normal for the amount of the reallocation to increase according to the number of points reallocated.


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guantanamera |

7 month ago

Magik'jojo: Bonjour,

C'est normal le montant de la réattribution augmente suivant le nombre de points réattribués.

it's not advertised anywhere
that's why I posted here
it's not right to spend money for nothing


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Magik'jojo |

7 month ago

When you simulate the number of points reallocated, it tells you how much it costs in stars.


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pieutte |

7 month ago

image


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guantanamera |

7 month ago

once again, why do you think I've come here to complain? I did see that it was 100 stars. But the price was 10 stars. It's only when you change your player that the price goes up. Incidentally, I notice that the advertised price of 10 stars has disappeared. I haven't had a reply, but I've already made a change. I hope to get my money back.


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bluethunders26 |

7 month ago

Refunds made by Aymeric


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guantanamera |

7 month ago

thank you and Aymeric45


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bluethunders26 |

7 month ago

Subject rule I close


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